Peace of Mind
At Sheppard's Care our strengths are that we provide a reliable and trustworthy service, treating each of our client with dignity and respect at all times. We understand the needs of those we support and offer solutions in a professional and non-intrusive way.
It is important to us that our clients enjoy and welcome our visits and that we provide and maintain a quality service at all times. We only employ those, not only for their professional experience, but for their personal qualities and compassion. We believe this is so important in providing a supportive and caring service.
We have a rigorous recruitment process for all Staff Members, who are all subject to a Disclosure and Barring Service (formerly known as a Criminal Records Bureau) check. We also require detailed references which we always follow up, and for your peace of mind all of our Staff Members are fully insured.
To ensure we have complete understanding of your personal needs, we can arrange a visit with you and perhaps your family too. We work together to create a tailored plan, including the times and frequency of our visits arranged to suit you, so you always know when we will be there. Where possible, we are committed to maintaining continuity of staff while we are supporting you as we fully understand the importance of an ongoing working relationship.